At Raees Foods, customer satisfaction is our priority. We ensure that all products are carefully packed and delivered in the best condition.

Returns

Returns are only accepted if:

• You receive a damaged or defective product.
• You receive the wrong item.

To request a return, please contact us within 3 days of receiving your order with clear photos of the product and packaging.

Refunds

Once your complaint is verified, we may offer:

• A replacement product, or
• A full/partial refund depending on the issue.

Refunds are processed within 5–7 working days after approval.

Non-Returnable Items

Due to the nature of food products, opened or used items cannot be returned or exchanged.

Order Cancellation

Orders can only be canceled before they are shipped.

Contact Us

For any return or refund inquiries, please contact our support team through our Contact Us page or social media channels.